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Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods By Bob E. Hayes
Download Ebook Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods By Bob E. Hayes
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- Sales Rank: #614720 in Books
- Published on: 2008-07-18
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x 6.25" w x 1.00" l, 1.30 pounds
- Binding: Hardcover
- 312 pages
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